Cost Efficiency
Getting Started
- Why would I pay to send marketing emails when I can use Outlook?
- Can I trial myMailman at no cost?
- How long does it take to get an account setup?
- Why do I have to go through a consultant?
- What is sent to the email address I use for this account?
- How does billing work?
- What if I want to stop using myMailman?
- What about support?
- What different types of email marketing can I do?
- How does myMailman integrate with my website?
Creating Emails
- Do you offer any free templates to help me get started?
- Are myMailman generic templates tried and tested?
- What is the best way to write the subject lines for my campaigns?
- Can my newsletter look like my website?
- Can I use flash in my email newsletters?
- Can I send attachments with my email campaigns?
- How do I personalise a campaign?
- What is an unsubscribe page and why should I use it?
- How do I avoid looking like a phisher?
Sending Emails
- What is best practices for sending to an older list?
- How can I ensure all my campaigns are CAN-SPAM compliant?
- How can I reduce my unsubscribe rate?
- How do I create and use segments?
- Should I remove the subscribers who do not open my email campaigns?
- Some emails don't appear in the bounce reports but I know they weren't delivered. What happened?
- Some of my screenshots didn't load! What happened?
- How can I test the plain text version of my email?
- What are some good methods for avoiding spam filters?
- What are spam complaints, and how can I reduce them?
- What is a hard and soft bounce, and how do I reduce the number of emails that bounce?
- What is a reasonable unsubscribe rate?
- What is myMailman's Permission Policy?
- What's the best time and day of the week to send my campaign?
- Why did I fail a spam filter?
- Why don't I get my own test messages?
- Why should I test my campaign before I send it?
- Why are Yahoo! and Hotmail moving my email to the Spam folder?
Analysing Results
- What do the terms in the Campaign Snapshot report actually mean?
- What do the different types of 'bounces' mean in the Bounce Activity Report?
- Does myMailman track everyone who opened my email campaign?
- What does it mean when a subscriber has opened my campaign multiple times?
- Should I assume that email that does not show up in the Bounce Reporting was delivered?
- How long does it take for bounced email addresses to appear in the reports?
- What percentage of my subscribers successfully receive my emails?
- What's an 'open rate', and is mine normal?
